Simple from day one
Protection That's Ready When You Are
Getting started with InTech Global takes minutes, not days. Here's exactly how it works — from ordering to always-on protection.
Choose Your Device
Browse our lineup of medical alert systems, medical devices, and alarm solutions. Not sure which is right for you? Our specialists are available 7 days a week to help you choose.
Every InTech Global device comes with free shipping, a 30-day risk-free trial, and no long-term contracts required.
Order Online or by Phone
Place your order securely online or call us at 1-800-555-0100. We accept all major credit cards, and most orders ship the same business day.
You'll receive a confirmation email with your tracking number and a welcome guide to help you get set up quickly.
Easy Setup — No Technician Needed
Your device arrives pre-configured and ready to activate. Simply follow the included quick-start guide — most devices are fully active in under 10 minutes.
Our US-based support team is available by phone or chat if you need any help during setup. We won't leave you on your own.
Test Your System
Once activated, press the button to run a test call with our monitoring center. Our specialists will confirm your device is working perfectly and update your emergency contact list.
We recommend testing your device monthly to ensure it's always ready when you need it.
24/7 Protection Begins
From the moment your device is active, our US-based monitoring center is watching over you around the clock — 365 days a year, including holidays.
In an emergency, press your button (or let fall detection trigger automatically). Our team answers in seconds, assesses the situation, and dispatches the right help immediately.
Always on, always ready
What Happens When You Press the Button
0–5 sec
Your device sends an instant signal to our monitoring center
5–15 sec
A certified specialist answers your call and assesses the situation
15–30 sec
Emergency services are dispatched to your exact GPS location
Ongoing
Our team stays on the line until help arrives and notifies your emergency contacts
Common questions